This Contact Us page gives Xplvc crystal-stemware customers one verified place to find the store operator, support schedule, email address, telephone number, and physical business address.
OUR IDENTITY
Legal Business Name: 1035 N ORLANDO REAL ESTATE PARTNERS, LLCStore Name: Xplvc
Physical Business Address: 1941 Legion Drive, Winter Park, FL 32789, United States
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@xplvc.shopBusiness Phone Number: +1 (531) 212-7658
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
We review support messages during the hours listed above. Requests involving delivery status, return inspection, payment verification, or carrier review may require additional order information. For a wine-glass question, include the ordered SKU and note whether it concerns capacity, height, bowl profile, rim, stem, facets, foot, set quantity, care guidance, delivery condition, or a missing piece. Do not fill, sip from, wash, soak, heat, chill, place in a dishwasher, polish with compounds, or otherwise use any glass while a return or damage review is pending.